A Data-Driven Life
You’re doing your designated task like a happy hamster on a wheel, when someone else reads a new article, goes to a conference, talks to a vendor, gets a random complaint, or whatever, and it’s time for you to reverse course and spin the wheels in another direction.
This hits home for me. I love data, but I always make an effort to point out that reporting is not analysis. We have access to lots of reporting tools these days, but do we understand that it all means?